Client :- I just want to start small, money no dey like that. I only want to do what I can start receiving rents from and maximize the use of the land. After all work no dey for all of you guys now, Buhari is giving all of you a hard time.
Idris :- So you want to play on my vulnerability, why not ask for a twins flat and let me give you that one self for free. Money to pay me no go dey, but to buy blocks and start the work won't be a problem. Well lemme know what you can offer and let's discuss. Drawings are not free and are our own intellectual property. So please call me and let me know when you are ready. And please don't promise me that you will do this or that for me in future dealings. Let's settle this one and when we get to that part we will talk then.
Client :- OK how much last because I will still ask if its possible to make mine 4bedroom as against the 3bedroom I was requesting for earlier.
Idris :- You see now, nna go dey ask for difficult tasks with plenty additional work here and there but to pay will be a problem. Anyway I will start this discussion after I see the survey.
Client :- I'll forward that to you later this evening and see how far we can go about it.
Moral of this story
Like my friend used to say, clients wants and wishes are like the size of a lion while the size of their pay can be equal to that of a kitten. How does that translate to effective service delivery?
No matter what happens, clients will always look for ways of exploiting you and get things for free. Holding your ground and demanding adequate pay for services rendered earn you their respect. I spent those number of years in school learning how to do that job easily as it appears and lots of energy and money has gone into that.
We must constantly find ways to engage our clients such that whenever professional services are required they would be more than willing to pay premium for it because they know who they are dealing with.
That's when one truly becomes a professional and not just a service provider. Learning to demand effectively due payment for services from clients such that they are more than willing and also relaxed to oblige makes you a true professional.
Its a continuous learning process and we can all achieve it... Cheers to a very beautiful week !!!







